Refund policy

All sales are final. We sell collectible trading cards and sealed trading card products whose market values fluctuate daily. For this reason, we do not accept returns, exchanges, or cancellations after an order has shipped, except in the specific cases described below.

Exceptions — When We Will Make It Right

We will issue a replacement or a full refund if any of the following applies:

Wrong item: You received an item you did not order.
Condition not as advertised: A card's condition is materially worse than the condition listed on the product page.

To make a claim, contact us through our Contact Us page within 7 days of delivery. Include your order number and clear photos of the item and packaging. Every order is inspected and packed under continuous video recording (CCTV), which we use to verify claims.

If we approve your claim and ask you to return the item, we will provide a prepaid return shipping label. Items must be returned in the same condition they were received; sealed products must remain unopened and factory sealed.

Refunds

Approved refunds are issued to your original payment method within 10 business days of claim approval (or of our receipt of the returned item, if a return is required). Your bank or card issuer may take an additional 5–10 business days to post the refund. If you have not received your refund after that time, contact us through our Contact Us page.

Order Cancellations

You may cancel an order for a full refund at any time within 24 hours of placing the order.

Restocking Fees

We do not charge restocking fees. Because all sales are final, no fee-based returns are offered.

Non-Returnable Items

Trading card singles (except approved condition claims as described above)
Sealed product that has been opened or is no longer factory sealed
Gift cards

We do not sell digital goods or subscription products.

European Union 14-Day Cooling-Off Period

Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

Your Statutory Rights

Nothing in this policy limits any rights you may have under applicable consumer protection laws, including statutory withdrawal or cancellation rights for customers in certain jurisdictions (such as the EU and UK).